Managing restaurant orders can be a juggling act—balancing in-house dining, takeout, and delivery while keeping operations smooth. AI tools for order management help restaurants automate workflows, reduce mistakes, and improve customer satisfaction, all while saving time and resources.

Here are five innovative AI tools that can transform how restaurants handle orders:

Why Restaurants Need AI for Order Management

• Accurate Orders – Reduces human errors in busy kitchens. 
• Faster Service – Automates repetitive tasks and prioritizes orders. 
• Inventory Insights – Tracks stock levels and predicts shortages. 
• Customer Personalization – Suggests upsells or favorite items. 
• Operational Efficiency – Streamlines staff workflows and kitchen operations. 

1. Revel Systems AI

Revel Systems is an all-in-one POS platform with AI-powered order management. It automatically organizes online, delivery, and dine-in orders for efficient processing.

Example: A sushi restaurant can process online and in-house orders simultaneously, ensuring no order is missed.
Benefit: Reduces errors and keeps the kitchen organized during peak hours.

2. BentoBox AI

BentoBox integrates AI to manage online orders, track trends, and streamline workflow. It provides real-time insights into popular menu items and predicts peak hours.

Example: A café can forecast busy weekends and schedule staff accordingly, reducing wait times and improving customer experience.
Benefit: Optimizes operations and enhances planning.

3. Deliverect AI

Deliverect connects multiple online ordering platforms with the restaurant’s POS and uses AI to manage incoming orders automatically.

Example: A pizza chain can handle orders from UberEats, DoorDash, and their own website seamlessly, avoiding duplicate orders.
Benefit: Saves time and eliminates mistakes from manual order entry.

4. Tock AI

Tock is known for reservation management but its AI also helps with order management for pre-orders, events, and delivery services. It predicts order volumes and optimizes workflows accordingly.

Example: A fine-dining restaurant can handle large catering orders without overloading the kitchen.
Benefit: Streamlines high-volume orders and improves customer satisfaction.

5. SimpleOrder AI (by Upserve)

SimpleOrder automates inventory tracking, order processing, and supplier management. Its AI predicts ingredient usage based on historical order patterns.

Example: A bakery can forecast ingredient needs for the week, minimizing waste and preventing stock-outs.
Benefit: Reduces inventory errors and increases profitability.

Conclusion

AI tools for order management are a game-changer for restaurants looking to enhance efficiency, reduce mistakes, and improve customer experience. By leveraging platforms like Revel Systems, BentoBox, Deliverect, Tock, and SimpleOrder, restaurants can:

• Automate order processing across multiple channels.
• Track inventory and reduce food waste.
• Improve service speed and accuracy.
• Gain insights to make smarter operational decisions.

Adopting AI in restaurant order management isn’t just about technology—it’s about delivering better experiences to your customers while growing your business.

👉 Contact Digipro Media today to explore more.